Punguzo Privacy Policy
Last Updated : 18 July 2024
This Punguzo Privacy Policy aims at helping you understand what information Punguzo collects and why we collect it.
1. Information We Collect
1.1. Personal Information
We collect information you provide directly to us, such as your name, email address, phone number, and payment details.
1.2. Technical Information
We automatically collect information about your device and your use of Punguzo, including IP address, device type, operating system, and log information.
1.3. Usage Information
We collect information about how you use Punguzo, including the pages you visit, features you use, and the time you spend on the app.
2. How We Use Your Information
2.1. To Provide Services
We use your information to provide and improve our services, process payments, and communicate with you about your account or transactions.
2.2. To Improve Punguzo
We use technical and usage information to monitor and improve the performance of Punguzo and identify areas for enhancement.
2.3. Communications
We may use your email address or phone number to send you promotions, updates, and other important information about Punguzo.
2.4. Compliance and Legal
We use your information to comply with applicable laws, enforce our Terms and Conditions, and protect the rights, safety, and property of PGI, our users, and others.
3. Sharing Your Information
3.1. Third-Party Service Providers
We may share your information with third-party service providers who help us provide our services, such as payment processors and technical service providers.
3.2. Legal Requirements
We may disclose your information if required to do so by law or in response to legal requests, such as court orders or subpoenas.
3.3. Protection of Rights and Safety
We may disclose your information to protect the rights, safety, or property of PGI, our users, or others.
4. Security of Your Information
We take technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. However, no security system can guarantee complete security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
6.1. Access, Correction, Deletion
You have the right to access, correct, or delete your personal information that we hold. You can also object to or restrict the processing of your personal information.
6.2. Exercising Your Rights
To exercise your rights, please contact us using the information provided below.
7. Children's Privacy
Punguzo is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental or guardian consent, we will delete that information immediately.
8. Changes to This Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on Punguzo. We encourage you to review this Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
PGI Solutions LimitedBlock 54 - Mikocheni B, CocaCola Road
Dar es Salaam, Tanzania
Email: privacy@punguzo.com
Phone: +255 750 780 711